| Q |
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How to order? |
| A |
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You can order online using a shopping cart, here takes you to log in so that we can always give you the latest information of the88zone products . Or you can contact our Sales to get more information about procedures order, product price shipping Contact Us |
| Q |
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How to using shopping chart online? |
| A |
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Find the products you want, then click
"Buy ". If you still want to buy other products, click "Continue Shopping ". after you are finished shopping, click "Check Out" and follow the next instructions on your screen. If you are a new customer, click "Register " to create an account. The contents of your shopping cart will not be lost during the registration process for create new customers account. After you create an account, you can go to "Cashier". When you are done, click
"Confirm Order" |
| Q |
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Are the all sales products by the88zone is original product & guaranteed ? |
| A |
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All products guaranteed authenticity and guaranteed according to the type of each item. |
| Q |
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Can I do the payment after receive the product? |
| A |
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We only deliver the products you ordered after all your payment are done. The aim of this policy is to help us to give you a very reasonable and competitive price. |
| Q |
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Can I restore the products that I have purchased? |
| A |
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All the products that you have purchased are non-refundable. |
| Q |
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Can I echange the products that I have purchased? |
| A |
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All the products that you have purchased may not be exchanged unless you receive the products in damaged or incomplete condition. Then please inform us about it in 1x24 hour after you received it. Please read our term and condition of product exchange. |
| Q |
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What if I accidentally ordered same products twice? |
| A |
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Please contact us,then we will cance your orders but in condition that the products haven't been delivered to you yet. |
| Q |
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Is it safe for me if I share you my personal data?
|
| A |
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We highly appreciate the confidentiality of our customers's personal datas.And we can assure you that your personal datas are safely saved in our data base. Your personal datas will only be used to help us on checking whether the products you have purchased are delivered or not.
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| Q |
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How can I know about the delivery fee?
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| A |
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The delivery fee will be always updated by us and the price depends on the expedition company. You may check the fee on ordering process and delivery process. If you have any problem for checking the price on our website, please do not hesitate to contact our customer services. |
| Q |
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How long do I need for my ordering process? |
| A |
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It's depend on the delvery destination. But generally it takes around 2 – 5 working days for the delivery. |
| Q |
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What expedition company do we use?
|
| A |
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We use Caraka & Tiki delivery sevice. But we can use other expedition service company as your wish without any other additional fee. |
| Q |
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How to contact CARAKA & TIKI? |
| A |
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You may get the contact number on their website
www.carakagroup.com and
www.tiki-online.com . |
| Q |
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Can I check the delivery progress? |
| A |
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You may check your delivery status online. After we send the products, we will let you know your "Tracking Number" from the expedition service company we use. |
| Q |
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How to contact the88zone? |
| A |
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Please contact us at office hour. You will get the information of our contact number on the front page "Contact Us" .
|
| Q |
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When is the office hour of
the88zone? |
| A |
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Monday - Friday : 09:30 - 17.30
Saturday : 09.30 - 15.00 |
| Q |
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What should we do if our company want to introduce our products to the88zone? |
| A |
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Please contact us at sales@the88zone.com |
| Q |
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Does the88zone have any store to take my ordered products? |
| A |
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Yes,we do.Please find our contact number on "Contact Us". |
